Contact Us

Have questions or need assistance? We're here to help. Reach out to our team.

Get in Touch

Contact Information

Our Location

123 Health Street, Medical District
New York, NY 10001
United States

Phone Numbers

Customer Support: +1 (555) 123-4567
Prescription Help: +1 (555) 987-6543
Delivery Inquiries: +1 (555) 456-7890

Email Addresses

General Inquiries: info@mediexpress.com
Customer Support: support@mediexpress.com
Business Relations: partners@mediexpress.com

Business Hours

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 10:00 AM - 4:00 PM

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Frequently Asked Questions

Find answers to common questions about our services

How long does delivery take?

Standard delivery typically takes 24 hours, while express delivery can be completed within 2 hours depending on your location.

Do you deliver prescription medicines?

Yes, we deliver prescription medicines. You'll need to upload a valid prescription during the ordering process.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and cash on delivery for your convenience.

Can I track my order?

Yes, you can track your order in real-time through our website or mobile app using the order tracking feature.

What if I'm not satisfied with my order?

We have a satisfaction guarantee. If you're not happy with your order, please contact our customer support within 24 hours of delivery.

Do you deliver to all areas?

We currently deliver to most urban and suburban areas. You can check if we deliver to your area by entering your zip code on our website.